Privacy Policy

This translation is provided for convenience; the Dutch version prevails.

Last updated on 8 November 2026

Who is responsible for your data?

Captains of Logic bv, Windmolenstraat 94, 9450 Haaltert, Belgium — company and VAT number BE 1023.464.816 — is the data controller for the personal data processed through this website and through the services we deliver.

Contact: contact@captainsoflogic.com — +32 (0)53 36 30 21.

We process personal data in line with the General Data Protection Regulation (GDPR) and Belgian privacy legislation. Please also read our cookie policy.

What data do we collect?

Depending on how you interact with us, we may process:

• Contact and identification data you provide yourself by e-mail, by phone or when booking an appointment: name, company, job title, e-mail address, phone number, address.
• Customer and billing data: quotations, orders, invoices, payment details and contract information.
• Project and account data: the user accounts, settings, alerts and configurations created while we deliver our services to your organisation.
• Technical data your browser sends automatically: IP address, browser type and version, operating system, page requested, date and time of the request, referring website.
• Website statistics: the pages you view, the referring website, your device and browser type, and your approximate location derived from your IP address. We collect these without cookies.

Machine, process and sensor measurements from our customers' installations are data about equipment and processes, not about individuals. Where such data can nevertheless be linked to an identifiable person, we treat it with the same care as personal data, and we process it on our customer's instructions as a processor.

Why do we use it?

We do not use your data for automated decision-making with legal effects, and we do not sell your data to third parties.

Who do we share it with?

We rely on service providers that process data solely on our instructions, under a data processing agreement:

• Cloudflare — hosting, security and performance of this website, and website statistics (Cloudflare Web Analytics);
• Google Ireland Ltd. — website statistics (Google Analytics, loaded through Google Tag Manager);
• Odoo S.A. — CRM and invoicing;
• Microsoft Ireland — e-mail, collaboration tools and appointment booking (Microsoft Bookings);
• our cloud, connectivity and accounting partners, for the operation of our services and our administration.

Some of these providers may process data outside the European Economic Area. Where that happens, it is based on the European Commission's standard contractual clauses or another legally permitted transfer mechanism. We may also share data where the law requires us to.

Cookies

This website sets no cookies. We measure its use with Google Analytics and Cloudflare Web Analytics, both without cookies, and we do not use this data for advertising. You will find more in our cookie policy.

Security

We take appropriate technical and organisational measures to protect your data: encrypted connections, role-based access control, backups, and limited access for our staff. No transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security, but we work continuously to keep the risks low.

Your rights

You have the right to:

• access your data and request a copy;
• have inaccurate data corrected or completed;
• have your data erased when we no longer need it;
• restrict or object to the processing;
• receive your data in a commonly used format, or have it transferred;
• withdraw your consent at any time, without affecting the lawfulness of processing before the withdrawal.

Send your request to contact@captainsoflogic.com. We reply within 30 calendar days and may ask you for proof of identity.

If you are not satisfied with how we handle your request, you can lodge a complaint with the Belgian Data Protection Authority, Drukpersstraat 35, 1000 Brussels — www.dataprotectionauthority.be.

Links to other websites

This website may contain links to third-party websites. We have no control over those websites and are not responsible for their content or their privacy practices. Always read their own privacy statement.

Children's privacy

Our services are aimed at professional users and not at people under the age of 16. We do not knowingly collect data from minors. If you are a parent or guardian and believe this has happened, please contact us so we can delete the data.

Changes to this privacy policy

We may update this privacy policy when our services or the applicable rules change. The date at the top of this page shows when it was last revised. We inform our customers directly about significant changes.

Contact us

Questions or remarks about this privacy policy? Mail us at contact@captainsoflogic.com or see our contact page.